NBC 5 Chicago
April 14th, 2005
A
clause that some credit card companies are inserting into their terms of
agreement might not get noticed by consumers who sign up, but if it kicks in,
they won't be able to miss the numbers.
Send
that check for the newspaper a little late, get a day behind on medical debt or
fall back on paying your water bill, and some credit card companies will make
you pay them -- even though your late payments had nothing to do with their
bill, Target 5's Lisa Parker reported.
Karen
Patton stumbled upon the practice, known as a "universal default"
clause, while doing something few consumers take the time to do -- reading the
fine print.
"I'm
one of those strange people that will sit there and try to read through
it," she said.
The
universal default tactic is being used by more and more credit card companies.
"That's
what set alarms off in my head: I thought, 'How could they increase my rate if
a payment is late to a totally different company?'" she asked.
In
Patton's case, the clause read:
"Each
time you default under any Providian account agreement ... or are reported
delinquent on an account with any other creditor, the APRs ... may increase up
to 29.99 percent."
Patton
said she can't see how the clause could be fair.
"Maybe
it's not my fault -- maybe the mail is late or something else happened -- or
the company didn't process it in a timely way, which I've had happen,"
Patton said. "How in the world can they have the right to change my rate
for something that happened to a totally different company?"
A
recent consumer group study found 44 percent of credit card issuers use
universal default policies to boost interest rates.
Another
consumer group sued Discover over the practice, alleging the nation's largest
credit card provider used universal default to "siphon thousands of extra
dollars from each account holder in the form of bogus fees and improperly
levied finance charges."
Parker
said consumers' inability to find anyone to take a stand on the issue proves
frustrating for many.
State
authorities like the Illinois Attorney General's Office say they would love to
stop the practice, but only the states where credit card companies are
incorporated have any real power over them.
"(Consumers)
say to us, 'I pay this credit card timely, why should it make any difference
what I do in another credit arena?'" said Deborah Hagan, who works with
the attorney general. "The consumers to whom I've spoken feel it is very
unfair."
It's
widely assumed that credit card companies set up shop in states like South
Dakota, Nevada and Delaware because those states' laws offer no usury cap on
interest rates, and the states reportedly have little or no interest in taking
on the powerful credit card industry.
Rep.
Jan Schakowsky isn't shying away. The Illinois congresswoman is co-sponsoring a
bill to stop universal default and other abusive lending practices.
"They
can scour your credit report every month, looking for some reason to go ahead
and raise your rates," Schakowsky said. "And when they put a little
notice on your bill, saying that it's been doubled, for example, they don't
have to tell you why."
Credit
card companies defend universal default as their way of covering risk. If
consumers start to fail on any of their debts, that can be the beginning of the
slide toward bankruptcy, the companies claim. By jacking up the rate, the
companies say they may recover some of the debt.
But
some consumers say the tactic just completes a vicious cycle.
"You
feel there's nowhere to go," Patton said. "And all of a sudden, I'm
caught in the middle of this monolithic entity and I have no power as a
consumer," Patton said.
The
consumer group that sued Discover over universal default said that the credit
card company has agreed to take the clause out of its agreements. Target 5
asked Discover for comment, but it did not return calls.
A
spokesman for the banking industry confirmed that a number of credit card
companies are expected to stop using universal default, but the man would not
say if the stoppage was a direct result of threatened legal action.
But the promised stoppage could be a result of consumer
outrage, Parker said.