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April 2020

Jan Schakowsky's Good Neighbor Program Phone Bank and Sign-up Links

Phone Bank Links:

 

To call in Evanston, click here

To call in Maine Township, click here

To call in Niles Township, click here

To call in Northfield Township, click here

To call in Wheeling Township, click here

To call in the 46th Ward, click here

 

Other Volunteer Opportunities:

 

To get involved in the 48th Ward, email alan@48thward.org

To get involved in the 49th Ward, sign up here

To get involved in the 39th Ward, sign up here

To get involved in the 40th Ward, sign up here

 

New opportunities will be added on a rolling basis.

Join Jan's Good Neighbor Program!

Jan's Good Neighbor Program

 

Schakowsky for Congress is working with local Democratic party organizations, Democratic campaigns, and local grassroots organizations to make wellness check calls on a community-by-community basis for neighbors at high risk of COVID-19.  The goal is to put at-risk individuals in touch with resources they need to get food, prescription drugs, medical care, and relief from isolation.

We do this through Virtual Phone Banks, where volunteers can make calls from their own home.  We provide volunteers with a list of available resources, training documents, a volunteer help hotline, and a link to a virtual phone bank or local efforts in their area.

Get instructions here!

Jan Schakowsky's Good Neighbor Program Volunteer Instructions

Good Neighbor Program Virtual Phone Bank Instructions

 

Volunteer FAQ Hotline: (773) 236-2164

 

Thank you for volunteering to check on our vulnerable neighbors during the coronavirus pandemic!  The primary purpose of these calls is to ensure residents are aware of and have access to resources available to them—assistance with food and prescription drugs, fighting utility shut-offs, and more. 

 

It is EXTREMELY IMPORTANT that volunteers do not provide any medical advice. Any medical concerns should be addressed by directing to a primary care physician or the Illinois COVID-19 hotline. Following this guideline will help ensure that this call program is safe and effective.

 

If you speak to someone who believes they’re experiencing an emergency, medical or otherwise, advise them to call 9-1-1.

 

1.      Getting Informed

Please familiarize yourself with general information about COVID-19 as well as the current directives enacted by the state Illinois and local governments.

 

Up-to-date info can be found at:

https://www.chicago.gov/city/en/sites/covid-19/home.html

 

http://dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/coronavirus/preventing-spread-communities

 

2.      Logging in and Starting to Call

You will be making calls through a Virtual Phone Bank.  It’s easy to use—click a link at the bottom of this page. If you’ve done this before you’ll already have an account, just click “log in.”  If not, it will ask you to enter an email and create an account on the spot—no complicated backup codes or multi-step process

 

Once you’ve logged in, you will see a person’s name, some basic information about the person, and a script from which to read.  Many of these calls will be more conversational, so feel free to go off-script and engage in conversation, but be sure not to give any false, uncertain, or unapproved advice.  Sometimes, people just need someone to listen.

 

3.      Making the Calls

Before you begin, take a second to think about the conversations you’re about to have.  Remember to be friendly and conversational--don’t feel that you need to jump into asking questions right away.  Mention that you’re a neighbor from their community and that this is just an informational call: we won’t ever ask for money or personal information.

 

Once login and get to your first call page, take note of the person’s name and other information.  You’ll see a full script with drop-down menus to enter responses to the questions we’re asking. There will also be a notes section at the bottom, where you can enter any information you think is important that doesn’t fit neatly into the drop-down menu categories.

 

As you make your calls, make sure to have your FAQ and other resources handy.  If you encounter a situation for which we don’t have an applicable resource, please direct the resident to their local elected officials’ constituent service offices.  Remember--be conversational!

 

The primary purpose of these calls is to ensure residents are aware of and have access to resources available in the current pandemic—assistance with food and prescription drugs, fighting utility shut-offs, and more.

 

Again, it is EXTREMELY IMPORTANT that volunteers do not provide any medical advice. Following this guideline will help ensure that this call program is safe and effective.

 

Remember that folks we are contacting may be isolated, afraid, or confused about what is going on.  Please be patient and friendly, speak with a smile on your face, and remember that you could very well be saving a life today.

 

4.      Recording the Data

It’s important that as you move through your calls, you’re accurately recording the answers to the questions in the Virtual Phone Bank.  If there is anything important that we should know, that information can be entered in the note section and will be checked regularly. In case of emergency, the person you call should contact 9-1-1.

 

5.      Log Out When Finished

When you’re done with calls for the day, click the “logout” link in the upper part of the screen and you’re all set!  Thank you for pitching in to keep our neighbors safe. You can log back in anytime between 9:00AM and 8:00PM--there’s always more calls to make!

 

Click here for links to Virtual Phone Banks and other volunteer opportunities!